How do I make an order?Select the product that you wish to purchase and follow the simple the on screen instructions.
How do I purchase a software development package?Email or call us regarding your specification and we will give you a quote
How do I purchase a networking package?Email or call us regarding your specification and we will give you a quote
What Technical Support package is suited for me?If you require just basic support to assist you when things go wrong then we are here to help. However, If you require real time monitoring of your systems allowing us to focus on your issues when they occur then our total support package is for you. If you require various servers but do not want the hassle of maintaining, updating and securing them, you will need the server management.
How do we monitor your systems?We use industry standard technology that allows us to view your system status, if any issues are to occur then we will be alerted straight away. We may be required to install an agent on your device but this is secure and does not monitor any of your activities only your system health status.
How do I manage my account?Just log in to Configures.co.uk and all your products and services will be accessible from one easy location.
How do I raise a support ticket?Log in to Configures.co.uk and in your account, then click on “Open New Ticket” and fill out the form.
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